AMBER CHEN

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Travel Goals: Anywhere, everywhere. Let’s go!

You had me at: Coffee & ice cream.

If I had one superpower: Bring on the teleportation!

Cuteness overload: Follow at your own risk, @KonaAndTheMutt

Process: Define, discovery, design, develop, test, and iterate.

A multi-disciplined Product Designer and full-time dog mom. I am driven by the challenge to create simple, intuitive user experiences from conception to development. After-all, a good design isn’t about what I think, it’s about what the end users think. My passion lies in product and utilizing my design as a visual solution for business problems. Finding that creative balance between aesthetic and logic is key. Thrive under pressure, in a constantly every changing environment.

Currently solving the problem of how can we deliver Human-Centered AI Experiences that are effective and responsible to power the ServiceNow platform and workflows. My past product at Paradox, Experience Assistant — a Conversational AI, was named Human Resource Executive 2021 Product of the Year (see press release). If I wasn’t a designer, I will most likely be running a dog rescue, training, and/or boarding facilities.